#Hp solution center software for mac update

Service Manager 9.50: New Service Portal, Smart Email, Smart Chat.

Service Manager 9.41: Smart Search, autocomplete, undo in ScriptLibrary editor.

Service Manager 9.40: Reporting, Smart Analytics.

Service Manager 9.2: GUI, introduction of Process Designer.

Service Manager 7 / 7.11: GUI, Web Client, Process Model (IIA).

ServiceCenter 6: New Client, New Server-side Application stack (servlets), inclusion of JavaScript, inclusion of SOAP.

ServiceCenter 5 / 5.1: Client, GUI, introduction of Document Engine.

ServiceCenter 4: Process Model and Module Alignment.

ДЄfter the acquisition, the product has been updated with the following significant changes:

HP offers the application as a service desk solution that enables IT to work as a single organization, governed by a consistent set of processes to handle service delivery and support quickly and efficiently. After releasing the first version of PNMS, Peregrine Systems eventually added functionality such as Request Management, Call Management, and Change Management and rebranded the application as Peregrine ServiceCenter.ДЄfter the acquisition by HP, the application was rebranded as HP Service Manager and was included in the HP OpenView product suite. The application was originally known as PNMS (Peregrine Network Management System). The HP Service Manager is one of the applications acquired by HP when it purchased Peregrine Systems in 2005.

#Hp solution center software for mac update

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